Chatbot Support That Never Sleeps
Whether you’re building your first chatbot or managing hundreds across client sites, SnobBot Support is here to help — 24/7. From technical troubleshooting to strategic optimisation, we’re your partner in every step of the chatbot journey.
Our Promise
Fast, human-backed help
Get expert support via chat or ticket within minutes.
Ongoing optimisation
Advice on improving accuracy, response quality, and user engagement.
Dedicated onboarding
Step-by-step guidance from setup to your first trained chatbot.
Knowledge at your fingertips
Full documentation, FAQs, and video tutorials inside your dashboard.
Ways We Support You
Knowledge Base
Browse guides and tutorials covering everything from chatbot training to white-labelling setup. Updated weekly with best practices and AI tips.
Chatbot Academy
Free online sessions and video walkthroughs teaching you how to maximise your chatbot’s performance and integrate it seamlessly.
Ticket Support
Need something more technical? Submit a support ticket, and we’ll get back to you within hours — not days.
Frequently Asked Questions
Quick answers to the most common queries from our users.