Privacy Policy – snobbots.com

Last updated: 21 January 2026

This Privacy Policy explains how personal data is collected, used, stored, and protected when you use snobbots.com (the “Platform”). This policy fully replaces any previous privacy policy published on snobbots.com.

 

1. Who we are (Data Controller & Platform Owner)

 

snobbots.com is owned and operated by:

 

Legal entity: SNOBBOT SOLUTION – FZCO

Jurisdiction: Dubai, United Arab Emirates

Registered office: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE

Licence number: 77651

Email: info@snobbots.ae

 

SNOBBOT SOLUTION – FZCO is the Data Controller for the purposes of applicable data protection laws.

 

2. Scope of this Privacy Policy

 

This Privacy Policy applies to users of the snobbots.com AI platform, account holders, authorised users, and visitors interacting with the Platform.

 

It does not apply to services provided via snobbots.ae, which are governed by separate policies.

 

3. Applicable data protection laws

 

We comply with:

– UAE Personal Data Protection Law (PDPL)

– UK GDPR for users located in the United Kingdom

– GDPR-standard principles for users in other jurisdictions

 

4. Personal data we collect

 

Data you provide:

– Name

– Email address

– Account credentials

– Billing and payment information

– Support communications

 

Platform usage data:

– AI prompts, inputs, and interactions

– Generated outputs

– Usage logs and activity history

 

Technical data:

– IP address

– Device and browser information

– Cookies and session data

 

5. How we use personal data

 

We use personal data to operate and maintain the Platform, manage user accounts and subscriptions, process payments, improve performance, monitor misuse, and comply with legal obligations.

 

We do not sell personal data.

 

6. Artificial intelligence and automated processing

 

The Platform uses automated systems, including artificial intelligence, to generate outputs based on user inputs.

 

Outputs may be inaccurate or incomplete. Outputs are assistive, not authoritative. No automated decision-making with legal or significant effects occurs without human oversight. Users remain responsible for decisions made using outputs.

 

7. Legal basis for processing

 

Processing is based on contractual necessity, legitimate interests, legal obligations, and consent where required.

 

8. Data sharing and processors

 

We may share data with trusted service providers including hosting, payment, analytics, and support providers. All processors are contractually required to protect data.

 

9. International data transfers

 

Personal data may be processed outside your country of residence. Appropriate safeguards are applied, including GDPR-standard protections for UK users.

 

10. Data retention

 

Personal data is retained only for as long as necessary and then securely deleted or anonymised.

 

11. Data security

 

We apply reasonable technical and organisational measures to protect personal data. No system is entirely secure.

 

12. Your rights

 

Depending on your location, you may have the right to access your data, correct inaccuracies, request deletion, restrict or object to processing, object to automated processing, and withdraw consent.

 

Requests can be made to info@snobbots.ae.

 

13. Complaints

 

You may lodge a complaint with the relevant UAE data protection authority or, for UK users, the Information Commissioner’s Office (ICO).

 

14. Changes to this Privacy Policy

 

We may update this policy from time to time. The current version will always be published on snobbots.com.

 

15. Contact

 

SNOBBOT SOLUTION – FZCO

IFZA Business Park, Dubai Silicon Oasis, Dubai, UAE

Email: info@snobbots.ae